VAUXHALL EXPANDS SAFETY CHECK FOR CORSA AND ADAM

Following on-site investigations at a supplier, Vauxhall is expanding its safety check for Corsa and ADAM back to vehicles registered since February 2014. This is in addition to the vehicles registered since May 2014 that have already been communicated. These additional vehicles may also have been manufactured with the steering system part that did not meet specification and should not be driven prior to inspection.

Vauxhall is connecting with customers via a number of channels. Owners can find out if their vehicle is affected by going to www.vauxhall.co.uk/recall.html and following the instructions on the website. They can also call the Vauxhall Customer Assistance line on 0800 026 0034 (09.00 to 19.00 Monday to Friday and until 17.00 at weekends) or The AA on 0800 553388 (07.00 to midnight 7 days per week). If their car is affected, the customer will also be automatically contacted by letter from Vauxhall using the DVSA (VOSA) recognised recall process utilising DVLA registration information.

The company first became aware of the condition during routine quality controls at the vehicle production plant. Customers who have additional questions can obtain immediate assistance using the numbers above.

Opel / Vauxhall expands safety check for Corsa and ADAM by about 1,000 cars

Following on-site investigations at a supplier, Opel / Vauxhall is expanding its safety check for Corsa and ADAM to include about another 1,000 cars in Europe. This is in addition to the 8,000 that were communicated last week. The additional vehicles have been delivered since February this year. These vehicles have also been manufactured with a steering system part that does not meet specification and should not be driven prior to inspection. Thus a total of about 9,000 cars need the part replaced.

Opel/Vauxhall is contacting customers via multiple channels. Owners can find out by themselves if their vehicle is affected by going to their local website and following the instructions there. In case their car is affected, the customer will also be automatically contacted by Opel / Vauxhall. The company first became aware of the condition during routine quality controls at the vehicle production plant. Customers who have additional questions can obtain immediate assistance under a hotline number on the website.

AA NOW HELPING WITH VEHICLE CHECKS

Vauxhall Motors has been joined by the AA, its roadside assistance provider, to help support customers in determining if their vehicle is affected by the steering system safety recall on its ADAM and Corsa/Corsavan models registered since May 2014.  Around 3000 of these vehicles have been manufactured with a steering system part that does not meet Vauxhall’s specification. As a precaution, these vehicles should not be driven prior to inspection.

Customers have already been advised to visit either www.vauxhall.co.uk/recall.html or call the Customer Assistance Centre on 0800 026 0034 between 09.00 and 19.00hrs Monday to Friday (until 17.00hrs at weekends) for guidance on how to check their vehicle and ascertain if it is within the chassis number range of the recall.  In addition, customers can now call The AA on 0800 553388 between 07.00 and midnight, 7 days a week.

The AA will guide customers through the checking procedure for the production code on the steering shaft. If they are not comfortable in carrying out the check themselves, the AA will despatch a patrol to do it for them.  If the code is not one of the two affected, they will be advised that their car is safe to use, if not the AA will arrange to recover the vehicle to a Vauxhall dealer and if required, will arrange a replacement vehicle.

Safety check contact points in summary:

Vauxhall consumer website:                         www.vauxhall.co.uk/recall.html

Vauxhall Customer Assistance Centre:         0800 026 0034 (09.00 to 19.00hrs Monday to Friday and until 17.00 hrs at weekends))

The AA:                                                          0800 553388 (07.00 to midnight)

URGENT SAFETY CHECK FOR ADAM AND CORSA REGISTERED SINCE MAY 2014

Vauxhall is advising customers of any ADAM and Corsa/Corsavan models registered since May 2014 that around 3000 of these vehicles have been manufactured with a steering system part that does not meet Vauxhall’s specification. As a precaution, these vehicles should not be driven prior to inspection.  

Vauxhall puts the safety and convenience of its customers first and as this condition concerns their safety, the company is taking immediate action. From Saturday September 27th, owners will be able to find out if their vehicle is affected by going to the Vauxhall website homepage (www.vauxhall.co.uk) and clicking on the ‘Safety Check for ADAM and Corsa’ button for further information. Alternatively customers can call the Vauxhall Customer Assistance Centre for advice on 0800 026 0034 between 09.00 and 17.30hrs.

The company became aware of the condition during routine quality control at the vehicle manufacturing plant. The company is not aware of any accident or injury related to this condition.

Urgent safety check for ADAM and Corsa delivered since May 2014

Opel/Vauxhall is reaching out to customers of the ADAM and the current Corsa delivered since May 2014. About 8,000 of these vehicles have been manufactured with a steering system part that did not meet specification. To avoid any risk, these cars should not be driven prior to inspection.

As Opel/Vauxhall always puts its customers first, and as this condition concerns their safety, the company is taking immediate action. Opel/Vauxhall is contacting customers via multiple channels. Owners are able to find out by themselves if their vehicle is affected by going to their national Opel website or www.opel.com/recall.html and following the instructions on the website. In case their car is affected, the customer will also be automatically contacted by Opel/Vauxhall.

The company became aware of the condition during routine quality controls at the vehicle production plant. The company is not aware of any accident or injury related to this condition.

Customers who have additional questions can obtain immediate assistance under a hotline number that will be posted as soon as possible on the website.

!NEW! Extension of Opel GT ignition switch recall

In an extension of the previously announced recall concerning the ignition switch of the model year 2007 Opel GT, Opel will replace the ignition switch in all model year GT cars in Europe, since faulty switches may have been used to repair the vehicles. 

Opel GT

So far, around 2,300 units of the model year 2007 GT had been affected and the customers notified. Including the model years 2008 – 2010, this figure increases to 7,450 vehicles.

Opel is not aware of any incidents or injuries related to the ignition switch condition concerning the GT.

Other Opel models are not affected.

Until the condition is rectified, customers should only use the ignition key with nothing else on the key ring. 

Opel GT - Interior

Owners will be contacted a soon as possible. Opel dealers will replace their ignition switch free of charge.