Opel wins renowned customer satisfaction survey with its compact van
Opel Meriva MPV |
The most satisfied compact van customers drive the Opel Meriva. In
the J.D. Power Customer Satisfaction Report 2013, the flexible van from
Rüsselsheim reached 80.6 percent in the VOSS Index, leaving all the
competition behind. With the VOSS Index (Vehicle Ownership Satisfaction
Study), the market research institute J.D. Power and Associates measures
the satisfaction of car owners who have been driving a certain model
for an average of two years and have the corresponding practical
ownership experience.
On stage: Marcus Behrendt, Head of European Operations J. D. Power and Associates with Thomas Simon Vice President Quality at Opel (on right) |
For the Meriva, the victory in the J.P. Power Report 2013 and the
associated title “Vehicle with the highest customer satisfaction in the
compact van segment in the J.D. Power VOSS Germany 2013” is the latest
in a list of accolades. The Meriva has also already won the “Golden
Steering Wheel” and the “Plus X Award”. And the customer favorite is one
of the best-selling vans in Europe. Thomas Simon, Vice President
Quality at Opel, sees flexibility as the Meriva’s key factor for
success: “To be a winner in the J.D. Power Report, a car has to be
convincing across the board, as no one can better judge the qualities of
a model than the drivers themselves. So I am particularly delighted
with this award, as it underscores that the Meriva leaves nothing to be
desired in everyday use.”
Passed practical drivers’ test with flying colors
These report results have been published regularly in the car
magazine “Auto Test” since 2008. The largest driver survey in Germany
with around 18,000 online interviews examines the categories
quality/reliability, vehicle appeal, service and ownership costs. By
achieving high satisfaction levels in all categories, the Meriva came
out number one in its class. The survey evaluated drivers’ opinions on
25 manufacturers and 106 model lines in ten vehicle segments.
Outstanding ergonomic concept with AGR quality seal and FlexDoors system
In addition to its attractive design, high quality and unique onboard
flexibility, the Meriva’s success is also due to its outstanding
ergonomics. It is the first and only production car in the world to have
been awarded the prestigious AGR seal of quality by the “Aktion
Gesunder Rücken e.V.” (Campaign for Healthy Backs) experts for its
overall ergonomics concept.
Opel Meriva MPV - AGR Ergonomic Sport Seats |
A key component of the award-winning Meriva ergonomics concept is the
revolutionary, patented FlexDoors system with its rear-hinged rear
doors. For exceptionally comfortable access to the rear cabin, FlexDoors
can open up to 84 degrees – much wider than the usual 68 degrees of
conventional doors.
Opel Meriva MPV - FlexDoors |
FlexDoors are particularly convenient for parents
who will find it easy to install Isofix child seats on the outer rear
seats and to buckle up their children. When the front and rear doors are
open at the same time, a safety zone is also created.
The Meriva boasts even more unique features with top ergonomics
including the FlexSpace seating concept, the FlexRail center console and
the optional, Opel-exclusive FlexFix bicycle carrier that is integrated
in the rear bumper like a drawer. Prices begin at 16,670 euros.
No comments:
Post a Comment